Assessment Solutions Overview
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We work with clients across the employee life cycle to enhance the productivity and performance of individuals, teams, and organizations. Our solutions can help clients’ screen-out unsuitable candidates, match others with jobs that fit their inherent capabilities, understand the strengths and limitations of successful onboarding, and identify opportunities to enhance performance and maximize their long-term contribution to the organization.
Our Validated Assessment Differentiators
- Job matching and performance modeling enables rapid customization for your company
- Full breadth of assessment instruments on a single platform
- Positive user and candidate experience
- Multi-language and in-country validation
- Significant investment in client services and latest technology server platform
- Undergo rigid and frequent Validation and Reliability Studies. Results are highest percentages in the industry with no adverse impact on any group based on gender, minority, ethnicity, and religious belief.
- Meets and Exceeds USA DOL Guidelines for use of assessments in the workplace
- Assessments are sold worldwide in 130 countries, translated in 33 languages and sold to over 40,000 clients worldwide
- Experts at conducting a ROI analysis for your assessment program
Deploy your own SaaS/hosted corporate branded assessment center or use our full service option (More.....)
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From hire to retire our validated EEOC compliant assessments have proven to enhance employee retention, productivity, teamwork, customer service and sales.
Applications
- Hiring top performers for any position
- Behavior based interviews
- Faster and better hiring and promotion decisions
- Faster On-boarding
- More effective Coaching
- Succession Planning reports
- Improved employee/manager communication and understanding
- Training and Development
- Assessment ROI
Our ROI program produces a summary report that clients use to cost justify their assessment investment. Below are a few examples of successful client ROI studies.
Case Studies
- A hospital dramatically reduced new hire turnover in their food service department
- A retail chain significantly reduced employee theft and absenteeism
- A high tech company reduced turnover in their engineering department
- A call center reduced turnover and improved customer satisfaction scores
- A pharmaceutical company dramatically grew sales revenue in a 12 month period
- A utility company successfully selected several senior executives that fit their organization’s culture
- A bank, hospital and hotel improved their customer satisfaction scores using customer service assessments designed for their industry
What challenges is your company facing? Contact Us we may be able to help, and show you how our program will more than pay for itself. Request More ROI Information and Case Studies (click here)
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Multi-Purpose Assessment Tool
Pre-Hire Job Match - Job Fit - Employee Succession Planning
The ProfileXT® is a multi-purpose, total person employee assessment used for selection, development, training, managing, and succession planning. This employee assessment measures how well an individual fits specific jobs in your organization, and the results can be used during the preemployment training or succession planning stages.
ProfileXT® is customizable, and peak job performance models can be developed by company, position, manager or geography. Used as a prehire tool to find the best-matched candidate for a particular job; it is also used to develop job descriptions and job performance models. ProfileXT® reports help managers interview and select people who have the highest probability of being successful in a role, and provide practical recommendations for coaching them to maximum performance.
Measures
- 20 performance indicators
- Thinking and reasoning
- Behavioral traits
- Interests
- Aptitude test
REQUEST SAMPLE REPORTS & BROCHURES ( click here)
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Sales Aptitude and Job Fit
PSA® measures how well a person fits specific sales jobs in your organization so that you can optimize sales performance. It is used primarily for selecting, onboarding and managing sales people and account managers. The "job modeling" feature is unique, and can be customized by company, sales position, department, manager, geography, or any combination of these factors. The sales assessment enables you to evaluate an individual based on the qualities required to perform successfully. The data are based on your top-performing sales people in a specific sales job in your organization. This sales assessment also predicts on-the-job performance in seven critical sales behaviors: prospecting, call reluctance, closing the sale, self-starting, working with a team, building, and maintaining relationships, and compensation preference.
Measures
- 20 Performance Indicators
- Seven Critical Sales Behaviors
- Sales Evaluation
- Sales Aptitude Test
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Customer Service Profile
Customer Service Profile® is a customer service assessment that measures how well a person fits specific customer service jobs in your organization. This employee assessment is based on various characteristics identified through Profiles International’s carefully compiled research. It includes a customer service skills test and customer representative test. There are also vertical specialty versions available in hospitality, healthcare, financial services, and retail.
Measures
- Individual's Customer Service Perspective
- Individual's Behavioral Characteristics
- Individual's Proficiencies
- Service Skills
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Pre-Screening
StepOne Survey II® is a brief pre-employment assessment that measures an individual's basic work-related values. Work-related values that we closely examine in our SOSII include: employee background, employment history, integrity, personal reliability, and work ethic. This pre-employment assessment is used primarily as a screening tool early in the candidate selection process.
Measures
- Personal integrity
- Propensity for substance abuse
- Reliability
- Work ethic
- Attitudes toward theft
- Employee background
- Employee history
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Other Assessments And Solutions for
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360 Feedback Survey which can optionally integrate with online Manager Training & Leadership Skills Development based on performance gaps
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DISC based Personality Assessments
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Understanding & Improving a Manager - Employee Working Relationships
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Team Building and Team Balance
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Workplace Engagement Survey
Contact Us to Learn More
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IFP - Serving the
Talent Management
Needs of
Progressive Organizations Worldwide
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| Job Fit/Match/Succession Planning Sample Placement & Interview Report |
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| Customer Service Sample Selection Report |
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Request Information on other popular assessments (click here)
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| Sales Aptitude & Placement Sample Report |
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